RNR Tire Express (Schenectady, NY)

ZJ Halse-Mendez a month ago

First things first. The AI person is a bit much. Not gonna lie when I got To talk to an actual person. They were the nicest people ever. I have dealt with a lot of tire companies over the years and by far this has been the most wonderful experience. Not only was I greeted by someone from the front. I was also greeted by the manager of that building In Schenectady, New York. Again, very informative and definitely made everything seemed understandable when they were going through all the information to do the payment plan. As of right now, sitting in my car, I am satisfied with today’s service. Hopefully everything works out down the road and I will be referring people to this place if they need tires. Thank you so much, Jason Halse-Mendez.

Doreen Pasquarelli 2 months ago

I give them all an A+. I need a Tires really bad. I walked right in no problems gave them everything they asked for. Walked out the door brand new Tires. no problems. Very respectful people. I would recommend them to anybody and they give you a payment plan that you can afford very good. Excellent for people who can’t afford brand new tires. This is a place to go. I mean the tires are brand new but you can’t afford them right away so they help you with the payment plan excellent.👍🏼👍🏼😎

Dasean Callaway 4 months ago

Chances of me coming back is not likely.. went for 1 new tire. price went from 160 to 500.. was told needed new wheel studs because the old ones was rusted. Said cool replace them all. Price went to 220. Next thing wheel stud breaks and new wheel hub is needed I'm then told everything will be 320 said fine again. They tell me I'm ready and say the final now 499🤦🏾‍♂️😆.. mind u got my breaks done day before tire comes off no problem . Get here and they break in the wheel hub.. yall got it.. all I can say is at your own risk

Justin Rivers 5 months ago

Was in there in October and the staff was phenomenal. Christian goes above and beyond for the customers. I was in yesterday due to a nail in my tire, and the kid helping me was awesome ( wish I could remember his name ). Also Christian took the time to help my husband and I to get quotes for other things. I will definitely recommenend you guys to everyone who needs tires. It's quick, hassel free, easy payments, and the staff is phenomenal.

Silverback handyman services LLC 8 months ago

I am extremely disappointed with my experience with RNR Tire Shop. I fell behind on payments, which I acknowledge, but the way this situation was handled was completely unacceptable and wildly unprofessional. Instead of using lawful, standard recovery procedures, a representative from this company came onto my vehicle and cut off all four valve stems with a saw, rendering the car undrivable. This was not only excessive, it crossed a serious line. There are established, legal ways to address late payments—communication, repossession, written notices—not intentional damage to someone’s property. This approach felt punitive, reckless, and unsafe. Actions like this escalate situations unnecessarily and expose customers and the public to risk. Regardless of payment status, no business should take matters into their own hands in a way that appears destructive or retaliatory. I strongly believe customers should be treated with professionalism and respect, even during disputes. There are better, lawful ways to handle these situations, and RNR Tire Shop failed badly here. I would urge anyone considering this company to think carefully about how they handle conflict and customer issues when